Your privacy matters to us. This policy explains exactly what data twinkaboo collects, why we collect it, how we protect it, and what rights you have as a player in the Philippines.
At twinkaboo, we understand that trust is the foundation of everything we do. When you create an account, make a deposit, or simply browse our platform, you share personal information with us — and we take that responsibility seriously. This Privacy Policy ("Policy") describes how twinkaboo ("we," "us," "our") collects, uses, stores, shares, and protects your personal data when you access or use the twinkaboo online gaming platform at twinkaboo.org and all associated services (collectively, the "Platform").
This Policy is written in plain English so that every Filipino player — whether you're logging in from Makati, Cebu, Davao, or Quezon City — can clearly understand how your data is handled. By using the twinkaboo Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform.
1.1 This Policy applies to all personal data processed by twinkaboo in connection with your use of the Platform, including data collected through our website, mobile-optimised interface, customer support channels, and promotional communications.
1.2 This Policy does not apply to third-party websites, services, or applications that may be linked to or from the Platform. twinkaboo is not responsible for the privacy practices of any third party.
1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with twinkaboo.
2.1 twinkaboo is the data controller responsible for your personal data collected through the Platform. As data controller, twinkaboo determines the purposes and means of processing your personal data.
2.2 twinkaboo operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of data subjects as defined under Philippine law.
2.3 Our designated Data Protection Officer (DPO) can be reached at the contact details provided in Section 16 of this Policy.
3.1 twinkaboo collects the following categories of personal data:
4.1 Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
4.2 Automatically — through cookies, web beacons, and similar tracking technologies when you access the Platform. See Section 8 for more detail on our cookie practices.
4.3 From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory bodies such as PAGCOR where required by law.
5.1 twinkaboo uses your personal data for the following purposes:
| Purpose | Examples |
|---|---|
| Account management | Creating and maintaining your player account; processing login and authentication |
| Identity verification | Confirming you are 21+ and verifying your identity before processing withdrawals |
| Payment processing | Processing deposits and withdrawals via GCash, PayMaya, and bank transfers |
| Regulatory compliance | Meeting PAGCOR licensing requirements; anti-money laundering (AML) obligations; tax reporting |
| Responsible gaming | Monitoring play patterns; enforcing deposit limits and self-exclusion; identifying at-risk players |
| Customer support | Responding to queries, complaints, and dispute resolution |
| Platform improvement | Analysing usage data to improve game performance, UI, and overall player experience |
| Marketing | Sending promotional offers, bonus notifications, and event updates — only where you have opted in |
| Fraud prevention | Detecting and preventing fraudulent activity, multi-accounting, and bonus abuse |
| Legal obligations | Complying with court orders, regulatory investigations, and applicable Philippine law |
6.1 twinkaboo processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 twinkaboo does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
7.2 All third-party service providers who process personal data on our behalf are required to do so under written data processing agreements that impose obligations consistent with this Policy and applicable Philippine law.
8.1 twinkaboo uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies may be placed on your device:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | Session |
| Functional | Remembering your language, game preferences, and display settings | Up to 12 months |
| Analytics | Understanding how players navigate the Platform to improve performance | Up to 24 months |
| Marketing | Delivering relevant promotional content based on your activity — only with your consent | Up to 12 months |
8.2 Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may manage your preferences for all other cookie categories through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
8.3 twinkaboo does not use cookies to collect sensitive personal data such as financial information or government ID numbers.
9.1 twinkaboo retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
9.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.
10.1 twinkaboo implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, twinkaboo will notify the National Privacy Commission (NPC) and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
10.3 While twinkaboo takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
11.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by twinkaboo:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 16. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
11.3 Please note that certain rights may be limited where twinkaboo is required to retain or process your data to comply with a legal obligation or to establish, exercise, or defend legal claims.
12.1 The twinkaboo Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gaming regulations. twinkaboo does not knowingly collect personal data from persons under the age of 21.
12.2 If twinkaboo becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 16.
13.1 twinkaboo primarily stores and processes your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers located abroad.
13.2 Where personal data is transferred outside the Philippines, twinkaboo ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations on the recipient consistent with the Data Privacy Act of 2012.
14.1 The twinkaboo Platform may contain references to third-party services, including payment providers such as GCash and PayMaya. Once you leave the twinkaboo Platform and access a third-party service, this Privacy Policy no longer applies. twinkaboo is not responsible for the privacy practices of any third-party service.
14.2 We encourage you to review the privacy policies of any third-party services you use in connection with your twinkaboo account.
15.1 twinkaboo reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the revised Policy on the Platform with an updated "Last Updated" date and, where appropriate, notify registered players by email or account notification.
15.2 Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your data.
16.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
16.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Effective Date: May 1, 2026
Version: 1.1
This Privacy Policy was last updated on May 1, 2026. twinkaboo is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine regulations. Players must be 21 years of age or older.
Six commitments we make to every player on the Platform
Every connection between your device and twinkaboo is protected by industry-standard SSL/TLS encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
We verify every player's identity before processing withdrawals. This protects you from fraud and ensures that only the rightful account holder can access funds — a non-negotiable standard at twinkaboo.
twinkaboo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve your experience on the Platform.
twinkaboo operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Our Data Protection Officer oversees all data processing activities and handles your rights requests promptly.
Access, correct, or request deletion of your personal data at any time. Opt out of marketing communications with a single click. twinkaboo makes it straightforward to exercise your data rights.
We don't hold your data indefinitely. Defined retention periods apply to every data category, and data is securely deleted or anonymised once it is no longer needed for legal or operational purposes.
Your data is safe, your identity is protected, and your winnings are yours. Join Filipino players across Manila, Cebu, and Davao who trust twinkaboo for a secure, fair, and exciting gaming experience. 21+ only.